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Privacy Policy

At 21nextsteps, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal data when you visit our website www.21nextsteps.com, in accordance with the European Union’s General Data Protection Regulation (GDPR).

 

1. Data Controller

Entity name: 21nextsteps

Contact email: info@21nextsteps.com

Website: www.21nextsteps.com

 

2. Personal Data We Collect

We may collect and process the following personal data:

Email address (through contact forms)

IP address

Data collected through cookies (navigation data, site behavior, etc.)

 

3. How We Collect Your Data

We collect your data through:

Contact forms on our website

Web analytics tools such as Google Analytics

Cookies (necessary and tracking cookies)

 

4. Purpose of Data Processing

We use your personal data for the following purposes:

 

To respond to inquiries or messages sent via our contact form

To analyze website usage and improve our services

 

5. Legal Basis for Processing

 

The processing of your personal data is based on:

 

Your consent when you submit your information through our forms

Our legitimate interest in analyzing and improving the user experience on our website

 

6. Data Retention

 

We will store your personal data for a maximum of 2 years, unless required otherwise by law or you request its deletion beforehand.

 

7. Data Sharing

 

We do not share your personal data with third parties. However, we do use third-party services such as Google Analytics, which may process anonymized data in accordance with their own privacy policies.

 

8. International Data Transfers

 

We do not transfer personal data outside the European Economic Area (EEA). Our hosting servers are located in Spain and provided by Webempresa.

 

9. Your Rights

Under the GDPR, you have the right to:

 

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Restrict or object to data processing

Request data portability

 

10. How to Exercise Your Rights

 

You may exercise your rights at any time by contacting us at:
📩 info@21nextsteps.com

 

We will respond to your request within 30 days, as required by applicable law.

 

11. Cookies

 

This website uses cookies to improve the user experience and to gather statistical data. You can review our Cookie Policy for more details or adjust your preferences.

 

12. Changes to This Policy

 

We may update this Privacy Policy from time to time. We recommend checking it periodically to stay informed about any changes.